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Trend Micro charged my bank card without any notification a month ago.

When I called to reverse the charge, they claimed it had exceeded a 30 period (whatever that means) and would not reverse the charge. A charge of this kind should always be accompanied by a notification email. Badly slows down PC, for few minutes after boot, the PC is effectively useless when TM starts.

The only way to make the PC functional again is to EXIT the TM (luckily at this stage this is at least possible).

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If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees.

Because Microsoft no longer fixes issues on Windows XP and Windows Vista, it has become increasingly difficult for Trend Micro to keep users safe on these operating systems.

We encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security.

If you have purchased a 12 or 24 month subscription, please have your serial number to hand to activate.

Microsoft has formally announced Windows XP (April 8, 2014) and Windows Vista (April 11, 2017) end of support.


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